First shake the marker with its cap still on for about one minute to shake up any pigments that have settled. With a good shake, you can optimally mix pigments with the binder.

It is important to pump the tip just for 1 – 2 short moments. Don’t pump the tip multiple times with a rhythmic motion – that's too much. By "pumping" we mean pressing the tip down carefully. This opens a valve in the tank and the colour flows into the shaft of the tip. Wait for a moment until the tip is completely saturated with colour. 
 

Don’t use the marker straight off on the surface you want to decorate, first test writing or drawing with it on an extra piece of paper. Draw a few sweeping lines. Happy with the result? Then you can get writing and drawing with the KREUL Chalk Marker & Co.   

When do you have to pump the marker again? Only when the flow of colour starts to decrease? If you pump the colour too often, the tip can no longer absorb the colour and the paint leaks out.
 

You've done everything right, but there still isn’t enough paint coming out of the marker? Maybe the tip is clogged or dirty. That’s no problem – simply remove the tip with your fingers and clean it. We recommend cleaning the tip under warm flowing water. Then let the tip dry in air and reinsert it into the shaft of the marker. You can replace broken or completely encrusted tips with KREUL replacement tips.